At Wisebath, we take returns and customer satisfaction very seriously. If you're unsatisfied with a product, returns are straightforward.
You can return a purchase for a full refund within 30 days of a completed delivery. Simply notify us through email and we will provide the return address. Refunds will be credited to the dealers account within 10 business days of the return.
Returns and exchanges after 30 days of purchase may be accepted with a minimum 15% restocking and handling fee. Refunds will be credited to the dealers account within 10 business days of the return.
In order to be returned, items must be in complete new condition and have the original packaging and documents to qualify for a refund.
Our team has made sure to only sell products that are stable and secure while shipping, but there is always a chance that products may arrive damaged, or with parts missing. If that's the case, please notify our team within the first 30 days of the order. We will gladly send you any replacement parts or work to get the correct product to you as soon as possible.
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© 2018 Wisebath Bathroom Organization.